>> I think this meeting was challenging for a number of reasons. I clearly have a disgruntled staff. They are very, very upset for you know just cause. It was also I was put in a tough position by you know having to tell them essentially that they would that these crazy demands are going to be met but you know in the end I think I was able to calm them down and assure them that I will do my best and I will work hard for them to make them as happy as possible under the circumstances. In retrospect, I should have eased them into this the idea of the work that's on the horizon for them over the next two weeks. I feel that I probably should have addressed some of the issues I knew were already bubbling and before telling them that this project was coming perhaps ask them what they would need in order to complete this project if it were to arise so perhaps seeming like I'm consulting with them before actually accepting the work. It's very tough having to promise my staff things that realistically I don't know if I can give them. Clearly I have to check with the people above me but I needed to do what I needed to do to calm them down and to make them feel like they're valued and to at least get them in the mindset of the fact that these next two weeks are going to be intense but that it can happen. I think Phil is going to worry about his bottom line and he's not going to want to pay double time for two weeks' worth of work but he understands that fifty percent of his revenue comes from this one client so even if it means taking a slight financial hit, it means keeping the relationship going strong and potentially future business down the line. So I think he's going to want me to push back on them but in the end he will be willing to make significant compromises to make this happen. If my team's requests are not fully met, I'm going to have to approach them carefully. They are disgruntled and upset and are literally willing to fall on their swords if they don't get even one of these items. So if there is some wish that I cannot grant them from their list I know that I am going to have to go back to them with something else in its place.